About Michelle Ruzzene

Scandinavian style 


Up close and personal with HÜD Skin + Body owner Gry Tømte

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The future of Registered Training Organisations


Where should you go for training?

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Protecting industry integrity


Is it time for self-regulation?

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Keeping pace with new techniques


How do you keep your therapists’ skills up-to-date?

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Competence vs confidence in the salon


There is no substitute for experience

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How to streamline your salon’s training focus


Training goals – as individual as you and your salon

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Beauty experts examine education and training


Eight industry experts share their insights

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How to stay relevant in a changing retail landscape


Salon suppliers and owners share their insights

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Dealing with consumer demand for personalisation


Why a ‘one size fits all approach’ doesn’t work

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How to Boost Retail Sales


The experts reveal all

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Motivating your team to retail


Fighting staff resistance to selling

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How to get your clients to buy more retail


The experts share their tips for increasing your bottomline

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Choosing the right retail product range


Experts reveal what you need to know before you buy

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Top ways to maintain a work/life balance


Work/life balance. It is a myth? Does it exist? Is it attainable?

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Tips for developing education and training programs in salons


Industry leaders explain why ongoing education and training is so important for salon success.

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Identifying each employee’s unique driver


How do you identify each staff member’s unique driver and what incentives are available to salon staff to reward their efforts for the benefit of the business?

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Motivating staff – with love and discipline


A lack of strong, consistent management was identified as one of the top reasons for an employee to leave at the second Professional Beauty Industry Roundtable.

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Your ultimate Xmas gift guide


We’ve hunted down some of the best professional beauty gift ideas  available this Christmas. With everything from skincare to makeup, nails and teeth whitening, there’s something suitable for every salon to stock to ensure they have a bumper Christmas when it comes to retail sales.       The Ultraceuticals Christmas Gift Set – Refine […]

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