Business

How to: master the upsell

Pitch additional treatments and products to clients, minus the awkwardness.

25 February, 2020

Salon owners: tips to reduce your stress

Owning a salon can be rewarding, yes. But it can also be stressful. In fact, a recent survey by digital marketing firm Yellow revealed that Australian small-business owners struggle with stress, with many admitting to feeling anxious every day. According to the report, one in four of admitted to feeling stressed every day, and yet […]

24 February, 2020

How to: choosing the right staff

Building your staff for your salon is no easy feat. Of course, you want the most skilled therapists you can afford, but you also want them to be able to work as a team, take direction and have a sense of loyalty. That’s great in theory, but how do you go about finding these people? […]

24 February, 2020

Why you need a personal brand

Building your personal profile could snowball your salon’s success.

18 February, 2020

Early-bird ticket sales open for BEAUTY & SPA Insiders

Hordes of salon owners and managers, clinicians, cosmetic nurses and beauty-industry spectators have had May 25 penciled in their diary since the announcement of the 2020 BEAUTY & SPA Insiders event. And now, early-bird ticket sales and registration are officially open. Those that register early  for the highly anticipated event will secure their ticket for […]

18 February, 2020

The financials you need to know

To suggest that owning your own salon is a learning curve would be an understatement. While you likely spend your days and evenings looking for new ways to lure in clients, refine your offering and really nail your marketing efforts, there’s another area that needs a whole stack of your energy – the financials. Yes, […]

18 February, 2020

BLC Cosmetics announced as distributor of HydroPeptide

BLC Cosmetics has announced their appointment as exclusive distributor of HydroPeptide, a long-time favourite of beauty clinicians and consumers alike. Established in 2004 in Washington, USA, and available in Australia since 2012, the cosmeceutical professional and retail skincare brand is used and sold in approximately 100 salons and spas across the country. Founded on the […]

13 February, 2020

The no-fail hacks for branding your salon

Tips to ensure your salon is instantly recognisable.

11 February, 2020

The make-up maestro

This year the Australian College of Makeup and Special Effects (ACMUSE) celebrates 40 years of educating and training makeup artists. Scott Lattimer chats to Anita Quade about the masterstroke of beauty. Tell us how you got into the beauty industry intitially? I arrived in Australia from England in 1999, and was offered an artist in residence […]

10 February, 2020

Increase your word-of-mouth referrals

Turn potential customers into loyal ones.

9 February, 2020

The three golden rules for hiring junior staff

Ask a salon owner the most stressful part of their job, and chances are they’ll tell you choosing the right staff keeps them up at night. You want someone who is a genius with a wax strip, sure, but you also want someone that clients are going to love spending time with, is honest and […]

4 February, 2020

How to make your staff love coming to work

We expect a lot from our staff: we want them to not only turn up on time, we want them to work in our business as if it were their own. We want them to uphold the values of our salon while ensuring all clients receive outstanding service. On top of that, we want them […]

3 February, 2020

The family business: a must-have survival guide

You know what’s harder than having a disagreement with a staff member? Going home with them…because you’re married to them. Or having to see them at the family BBQ on Sunday because she’s your sister.  Running a business is hard. Running it with family can be a complete minefield. That’s not to say it can’t […]

3 February, 2020

Tax changes for your salon

Tax. It’s boring and it’s time-consuming and, mostly, it’s confusing. But you need to be on top of it to ensure your salon doesn’t fall foul of the Australian Taxation Office. With that in mind, there are some changes to the tax system coming into effect in 2020 that you need to be aware of […]

28 January, 2020

Hiring an effective manager for your salon

Hiring a manager for your salon can be a daunting task. For starters, it needs to be someone that shares your vision for the business and can follow your instructions for the way you want your salon to run, but they also need to be a strong leader, able to motivate and inspire the staff […]

28 January, 2020

The trends to follow for business growth

With the Australian beauty industry raking in a staggering $6.5 million last year, and predicted to grow exponentially in the next five years, here are the four trends that beauty insiders say are going to determine just how well a salon fares in the race to grab a slice of that lucrative pie. Natural, clean […]

21 January, 2020

Government assistance for fire-affected salons

Salons that have been affected by the recent bushfires will be eligible for grants and low-interest loans, it was announced this week. The Federal Government has offered some reprieve to businesses, releasing details of top-up grants of up to $50,000 tax-free, and low-interest loans of up to $500,000 to businesses that have lost significant assets […]

21 January, 2020

The five golden rules for better business

Running a salon is no easy feat; and as business and technology evolve, so too does your need to ensure you’re staying on top. Here’s our round-up of the five factors you need to be nailing.   Get the tools you need We know, salon equipment can come with a mammoth-sized price tag. And yet, […]

19 January, 2020