Cosmetic dentists hit hard by restrictions

Cosmetic dentists are being massively impacted by the level-three restrictions announced by the Federal Government in a bid to slow the spread of the Coronavirus. The new restrictions – enforced by the Australian Dental Association (ADA) – suggest that emergency-only dental work is to be carried out on patients. The majority of dentists in Australia will be […]

Coronavirus: The new social media rules

They’re strange times we’re living in, and with last week’s government directive to close beauty salons and spas, our industry is navigating a road we’ve never travelled before. One thing we can agree on though: if we’re planning on re-opening our doors once the COVID-19 pandemic is over, we need to ensure our brand stays […]

Become a beauty authority during the pandemic

Your clients chose your salon because they trusted you. They seeked out your advice, and valued your educated opinion. And now, thanks to COVID-19, your salon is closed. But that doesn’t mean the demand for your expertise has disappeared. In fact, while your clients are also facing the curtailing of their everyday lives, they’re going […]

Manage your anxiety amid the Coronavirus pandemic

Even in good times, being a business owner is stressful. Throw in a global health pandemic, forced closures and economic uncertainty, and you’d be forgiven for having a full-blown anxiety attack. Here’s how to keep your anxiety in check, amidst the ever-evolving COVID-19 situation. Make peace with your new schedule If you’re house-bound, you’re going […]

Ditch these habits, make more money

Is your salon leaving too much cash on the table, and missing opportunities to increase revenue? Good chance; most do. But the extreme to which you miss out on making money can vary, depending on how prepared you are to spot opportunities. Not leveraging existing customers “Every satisfied customer is an ambassador for your salon,” […]

Sell more products

While the treatments on offer in your salon are your bigger money-makers, moving products off the shelves can significantly add to your bottom line. According to a recent survey by market research firm Nielsen, the percentage of revenue the average salon makes from retail products is around 5 per cent. And yet, the skincare industry […]

Medik8 launches 12-week treatment

Medik8 has long been a favourite of skincare professionals, and their latest offering – a training programme for the skin – as upped the ante when it comes to delivering that glow that all customers are in search of. The new ’12 Weeks to WOW’ programme consists of six in-clinic peels tailored to customers’ specific […]

Why good staff resign

It’s a great feeling when you hire a great staff member. Perhaps it was someone you’d had your eye on for some time, or a surprise candidate with a mind-blowing CV. And so it’s understandably disappointing when hat same employee hands you their letter of notice. Staff turnover in the beauty industry is high, but […]

Educator in focus: Lydia Jordane

Founder of Lyon Cosmetics Lydia Jordane reveals the importance of continued learning. What does it mean to you to be an educator? As an educator means I need to take responsibility to deliver appropriate and worthwhile training that the individual and the industry will benefit by. It is important to be up to date in our […]

Hair-loss surgeons launch YouTube show

When two of Australia’s leading hair-loss surgeons got fed up with the false information regarding hair loss and its treatment, they decided to tackle the issue head-on. Doctors Russell Knudsen and Vikram Jayaprakash figured the best way to counter the misleading information online was to fight it where it mattered –  they launched a new […]

A guide: dealing with difficult customers

For every ten clients that love the treatment they receive at your salon, you’re likely to come across one that’s not as complimentary. And yet, while it can put a dampener on your day to deal with a less-than-thrilled client, it’s your responsibility as a salon owner to try your best to put that client […]

Salon owners: tips to reduce your stress

Owning a salon can be rewarding, yes. But it can also be stressful. In fact, a recent survey by digital marketing firm Yellow revealed that Australian small-business owners struggle with stress, with many admitting to feeling anxious every day. According to the report, one in four of admitted to feeling stressed every day, and yet […]

ATO sets deadline for salons to switch to myGovID

If your salon uses the ATO’s Business Portal, there are some changes ahead you need to be aware of and prepared for. On 27 March, the ATO and 26 other government agencies will retire the decade-old AUSkey and the Manage ABN Connections login credentials. This means anyone who uses the ATO’s Business Portal or a […]

BLC Cosmetics announced as distributor of HydroPeptide

BLC Cosmetics has announced their appointment as exclusive distributor of HydroPeptide, a long-time favourite of beauty clinicians and consumers alike. Established in 2004 in Washington, USA, and available in Australia since 2012, the cosmeceutical professional and retail skincare brand is used and sold in approximately 100 salons and spas across the country. Founded on the […]

Educator in focus: Gay Wardle

After 40 years in the industry, Gay Wardle says she loves to see people grow and flourish through education. What does it mean to you to be an educator? I view the role of educator as diverse; someone who is supportive of their students, able to build upon the knowledge already possessed by their learners […]

The make-up maestro

This year the Australian College of Makeup and Special Effects (ACMUSE) celebrates 40 years of educating and training makeup artists. Scott Lattimer chats to Anita Quade about the masterstroke of beauty. Tell us how you got into the beauty industry intitially? I arrived in Australia from England in 1999, and was offered an artist in residence […]

26′ Deep Ocean Alchemy fills the void in male grooming

It can be tricky when it comes to offering suitable products to male clients. Male skin is thicker, and deals with more trauma through shaving than a woman’s facial skin does. With that in mind, it’s beneficial to have male-specific products on hand.  26’ Deep Ocean Alchemy comes through with the goods. The products are […]

Protect your salon from cybercrime

Technology has made it possible to run our salons more efficiently, with everything from online booking systems, bookkeeping software and payment apps making it possible to keep our business ticking over. That said, our reliance on technology also opens us to certain security risks. According to the Australian Government Department of Communications, the average cost […]


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