Industry Roundtable #3: Retail Sales

Retail sales was the focus of the third Professional Beauty Industry Roundtable. Nine thought leaders tackled six questions that covered how to best choose the right retail range, how to increase purchases, optimising retail presentation, motivating team members to sell,  methods to encourage clients to buy, the impact of personalisation and customisation and  how to […]

A warm reception

ZING Salon coach Jay Chapman explains how a good receptionist can increase your salon’s bottomline.

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