Educator in focus: Linda Sim

The CEO of Niche Education Group shares her take on training the next generation.   What does it mean to be an educator? Being an educator is about being a leader in the industry and raising the bar to help establish better standards. The field of aesthetics is unique because the industry is mostly self-regulated, […]

The online search trends for the beauty industry

It used to be that customers would enquire about the best ways to deal with or treat particular skin conditions. These days though, thanks to the a heightened understanding of cosmeceuticals, and access to endless information, a recent study by Cosmetify has revealed that customers are now searching for particular ingredients and products. Here are […]

UPDATE: Assistance during the Coronavirus pandemic

This is a developing story, and will be regularly updated as news is released by the Government. With the federal government enforcing lockdowns of “non-essential businesses”, it’s an alarming time for salon owners and workers alike. While economists predict a huge number of small businesses to suffer irreversibly throughout a COVID-19 lockdown, the government has […]

Square launches time-saving app to Australian salons

If your clients are still waiting for a call back from you to confirm an appointment, they’re waiting too long.  Square Appointments is an online booking system that accepts appointments and payments 24 hours a day — making it convenient for businesses and their customers, and as of today, the app is being rolled out […]

Thriving through stress

Whether you’re a salon owner or employee, there is one thing you’ll be able to agree on – working in the beauty industry can be a bit of a pressure-cooker environment. From back-to-back bookings, late-running clients, and spending the day on your feet, stress can seep in and take hold. Here are some techniques for […]

Educator in focus: Otto Mitter

The founder of Ex-Imports Niche Products talks about educating the educators What does it mean to you to be an educator? The feeling you get when you teach somebody a skill that helps them further their career and business to a positive new direction is so rewarding on many levels. The responsibility you have is a great […]

Improve staff performance

If you own a salon, there’s a good chance you’ve had that moment when you’ve noticed one of your staff is, to put it lightly, underperforming.  Sometimes, it’s a momentary thing; personal dramas, a touch of fatigue or just a lapse in enthusiasm, are easily overcome by a quick, respectful chat. But what if the […]

Mastering the customer survey

The best way to know how your customer service is going is to ask the people that can tell you – your customers. While customer surveys are important, they’re also not necessarily what a customer feels like doing once they’ve emerged from a massage, or of they have to dash off back to the office […]

CPCA weighs in on sunscreen debate

When it comes to premature ageing and our harsh Aussie climate, it’s a safe bet that every skincare professional will tout the benefits of a high-quality sunscreen. However, scientific debate has emerged around nanotechnology in sunscreens and the potential for particles to escape into the blood stream. A recent study conducted in November 2019 by […]

The rise of the male facial

While the traditional salon customer has long been female, the interest in spa treatments from men is growing exponentially. With that in mind, salons are needing to adjust their offerings to appeal to their male market. A different skin Men’s skin and women’s skin does vary, not greatly, but there are some noticeable differences to […]

How to: choosing the right staff

Building your staff for your salon is no easy feat. Of course, you want the most skilled therapists you can afford, but you also want them to be able to work as a team, take direction and have a sense of loyalty. That’s great in theory, but how do you go about finding these people? […]

The financials you need to know

To suggest that owning your own salon is a learning curve would be an understatement. While you likely spend your days and evenings looking for new ways to lure in clients, refine your offering and really nail your marketing efforts, there’s another area that needs a whole stack of your energy – the financials. Yes, […]

Endota Spa founder talks business

Melanie Gleeson founded Endota 20 years ago. That was before social media, and the technologies that clients take for granted today. Here, she tells Professional Beauty how Endota became the powerhouse it is today. How did the Endota Spa story begin? The Endota spa story began in 2000 when a school friend and I were […]

Finance mistakes to avoid

Let’s be honest here: every salon owner is going to make a few financial mistakes at some point. We’re not all savvy in finance and when we’re starting up especially, it’s often our own limited understanding that we need to rely on. But there are a few finance mistakes we can all avoid, to make […]

Sephora flaunts new brands

Sephora Australia opened the ground floor of Sydney’s Town Hall last Thursday to showcase its bevvy of brands to celebrities, influencers and media guests alike.  Hosted by founders and educators from over 30 brands – including Foreo, Murad, Becca, Tarte, Biossance, Dior and Votary – The Sephora Edit gave guests the chance to learn about […]

The Show Sydney throws VIP launch party

Over one hundred of Sydney’s favourite TV hosts, reality stars and leading hairstylists, makeup artists and models rubbed shoulders at Barangaroo’s 12-Micron on Friday. The likes of Kylie Gillies, Shelly Horton, Monique Wright, Karen Ledbury and Hollie Azzopardi stepped out to celebrate the launch of The Show Sydney – Australia’s new ultimate hair, makeup and […]

Skincare: back to basics

Ensuring that the cosmeceutical skincare range that you stock and prescribe is as effective as possible, is essential in providing optimum skincare outcomes and results for your clients. Formulating chemist and managing director of ASAP Skin Products, Carley Stewart explains.   Understanding active skincare formulations and making the right choice can be as easy as A, […]

Tax changes for your salon

Tax. It’s boring and it’s time-consuming and, mostly, it’s confusing. But you need to be on top of it to ensure your salon doesn’t fall foul of the Australian Taxation Office. With that in mind, there are some changes to the tax system coming into effect in 2020 that you need to be aware of […]

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