Plastic surgeon creates skincare line

The owner of Dr Anh Plastic Surgeon Medispa Wellness Clinic in Perth, Dr Anh Nguyen has also just released her own skincare line. Tell us why you launched your own skincare range? I have always been passionate about skin health and aesthetics because I know how important it is to feel comfortable in your own […]

Educator in focus: Mariza Nuttall

Mariza Nuttall trains a variety of clients, including nurses, dermal therapists, doctors and beauty therapists. What does it mean to you to be an educator? For me it is about sharing knowledge and experiences I have gained over the past 25 years in the industry. I have always had a keen interest in innovation in […]

SMS marketing steps up its engagement tactics

SMS marketing isn’t a new phenomenon among salons, thanks to its cost-effectiveness and strong return on investment. But if your salon is still using basic SMS as a marketing tool, you may be missing out on maximum engagement with your customers. In a recent survey carried out by MessageMedia of 1,000 consumers, it was revealed […]

Turn one-timers into regular, loyal customers

Getting a potential client to make a booking is one thing (and not to be sniffed at), but getting them to commit to coming back? That’s a whole category of its own. So how do you turn a one-time booking into a recurring one? Create a programme Let’s be clear here: clients hate upselling. It’s […]

Ask the ‘skinfluencers’

When you want a skin-related question answered, you go straight to the top. And when it comes to injectables, there are very strong opinions on the merits of the treatments on offer.   Question: Should patients opt for surface-only treatments over injectables in fear of short and long term side-effects and the risk of overworking […]

The three golden rules for hiring junior staff

Ask a salon owner the most stressful part of their job, and chances are they’ll tell you choosing the right staff keeps them up at night. You want someone who is a genius with a wax strip, sure, but you also want someone that clients are going to love spending time with, is honest and […]

How to make your staff love coming to work

We expect a lot from our staff: we want them to not only turn up on time, we want them to work in our business as if it were their own. We want them to uphold the values of our salon while ensuring all clients receive outstanding service. On top of that, we want them […]

The Green Edit: make your salon earth-friendly

We know we should use less plastic, opt for products that are chemical-free and ideally, locally made. That’s quite the check-list though, and it can be daunting to know where to start. If going green in your salon is on your to-do list, The Green Edit is a good place to start. Founded by organic […]

Olivia Newton-John launches her newest Retreatment Organics product

Byron Bay’s Gaia Retreat and Spa – owned by Australian singer-songwriter, actress, author, wellness warrior and animal rights activist Olivia Newton-John – has just announced its newest addition to the Retreatment Organics line. The Purifying Gel Cleanser joins the family of all-natural products.   Comprising of 10 pure-performance products and inspired by the Byron Bay […]

The evolution of Professional Beauty Solutions

Back in 1995, an American brand called Youngblood Mineral Cosmetics launched what would become one of Australia’s largest distribution companies – Professional Beauty Solutions. We sat down with co-founder and CEO Matt Williams to talk about the family company’s fortuitous beginnings and where it’s headed next. Congratulations on your 25th anniversary! Can you tell us […]

1 in 3 small business owners suffer depression

According to a recent survey by not-for-profit organisation Beyond Blue, one in three small business owners report having experienced high stress and depression. “It’s mainly due to working long hours, social isolation, customer demands, cash flow issues and conflicting demands between home and work,” said Georgie Harman, CEO of Beyond Blue. “Small business owners have […]

Selling your salon: a guide

Selling a salon for the maximum price to the right purchaser, on the right terms, can be a mammoth task, even for the initiated. Some aspects are simpler to identify, such as the value of machinery or real estate. Others, such as your good will and clientele, can be trickier. If the time has come […]

The new gift card laws

There’s a good chance that your salon is seeing a lot of gift cards being presented at check-out this month, given the number of people who would have received them over the Christmas period. In fact, according to a joint study by the Australian Merchants Payment Forum (AMPF) and the Australian Retailers Association (ARA), the […]

The apps your business needs

If you’re still relying on a paper-and-pencil booking system for your salon or clinic, it could be time to consider app-based scheduling software. If that sounds intimidating, stay with us – it’s simpler than it sounds. We’ve gathered five of the most user-friendly, effective scheduling apps that not only take the admin out of booking […]

Sophie Monk shares her top beauty tricks

Australian celebrity and television host Sophie Monk has just launched her limited edition range of makeup for MCoBeauty, including her favourite lip glosses and eyeshadow palette. She chats to Anita Quade about her beauty rituals and her skincare regime.   My one daily beauty ritual is… “Applying lip gloss! Seriously, I am addicted and that […]

Botox: not just for wrinkles

Botox is a go-to for those stubborn frown lines and deep crows feet, sure. But doctors are using the injectable to treat a whole host of complaints from clients. Chronic migraines Beverly Hills plastic surgeon Doctor William Binder observed that when he gave patients Botox for wrinkles, they reported fewer headaches. After long-running tests on […]

Daniel Isaacs: The winning formula

There is a delicate science to getting skincare to perform. The Director of Research of Medik8, Daniel Isaacs jetted into Australia recently and revealed to Anita Quade how his chemistry degree led him to research breakthroughs in beauty.   You completed a chemistry degree at Leeds University and then went into researching skin biochemistry and […]

WA salons caught underpaying staff

A government-led compliance campaign has been carried out, focused on small businesses in the nail and beauty industry in Western Australia. As part of the compliance campaign, 50 nail and beauty salons had their employment records analysed by industrial inspectors to ensure that employees were being paid correctly and that the mandatory employment records were […]

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