5 Considerations in Mastering the Client Consultation

Industry graduates are taught from the get-go the importance of conducting a thorough client consultation.  The consultation forms the backbone of any effective (or potentially ineffective) treatment. It serves as one of the first touchpoints a client has with a business and with their therapist. So while the onus is on the therapist to get to know their client during a consultation, so too will a client seek to get to know their therapist. Salon owner and beauty therapist, Melissa Young has just short of 14 years experience in the industry. She holds an Advanced Diploma in Beauty Therapy, and today operates her own namesake business out of Sydney’s bustling Glebe. Melissa’s treatment menu is extensive - a culmination of advanced skin, brow, lash, wax, cosmetic tattooing, and tanning treatments. Alongside her multifaceted skill set, Melissa’s consultation process is most impressive. Thorough, reciprocal, and realistic, Melissa is conscious not to take from a script, but to apply her years of industry knowledge to the unique needs of ...

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Innovation

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One of the greatest thrills I’ve encountered while visiting a beauty or aesthetics business is the opportunity to undertake a f...

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