Work/life balance. It is a myth? Does it exist? Is it attainable? This was the fifth and final question tackled by our eight industry thought leaders at the second Professional Beauty Industry Roundtable, which focused on staff motivation.
Our panel, which included Tina Copland from Jax Wax Australia, Kelly Dermody from Ivy Skin, Cameron Campbell from Marque of Brands, Stacey Manning from Malibu Spray, Roman Garai from Advanced Beauty Australia, Suzana Ruzinov from Swissotel Spa, Rory Houston from Linda Meredith Skincare and Gillian Adams from Gillian Adams Salon & Spa, discussed how they best managed the delicate balance between home and career themselves and for their staff.
Stacey proposed stepping back and asking yourself: ‘Ten 10 years ago, would I have worked here? Would I have liked to have worked for myself?’, while Tina said it was a case of “swings and roundabouts” and that if you asked extra from your staff, you owed them rewards or time off.
Suzana said she tried to be as flexible as possible with her staff, while Cameron spruiked the importance of having individual conversations with everyone in the company to work out what motivated them.
Rory advised setting boundaries right from the start so “everyone knows what’s expected of them” while Roman said be clear and direct in the job interview about an employee’s role and responsibilities.
Tina said to remember “when you first start operating a business, you’re in business for yourself” while Gillian said she’d like to see the hair and beauty industry get together and create an on-call service, so when employees called in sick, it wouldn’t affect business.
Read their edited responses below or watch the video for the full discussion.