A warm reception

ZING Salon coach Jay Chapman explains how a good receptionist can increase your salon’s bottomline.

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Managing bullying and harassment in the salon

Workplace discrimination, bullying and harassment is an emerging and ongoing issue for salons across the hair and beauty industry, writes HABA’s Juliet Docwra.

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Helping an employee suffering from mental illness

The changes we all need to make.

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Is your phone manner costing you business?

Are you confident that whoever answers the phone can ‘wow’ customers?

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What you need to know about waxing

Want to stay ahead of the latest waxing trends? It’s all in this guide.

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Salon profile on Melbourne’s House of Maxx

What’s setting this salon apart from the competition.

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The power of cosmetics packaging

Influencers duped into supporting a bargain brand.

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How to beat your sugar addiction

5 nutritional tips for those long days in the salon.

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