Now that we’re getting back to business and juggling work and personal life again, we’re reminded of how often work can spill into our personal time. However by introducing smarter ways of working such as new processes, tools and automation, you can achieve the work life balance you want.
Kitomba has some fantastic features that are easy to implement and can not only save you time but also help you enhance your client experience too.
Introduce digital forms
Reduce the time spent copying, uploading, filing and storing paper forms with Kitomba Forms. They’re completely customisable ensuring they work for your business and your clients, and you won’t have a pile of paper left to search through at the end of it. The forms are automatically saved to your client cards and can be accessed from any device, giving you and your staff more time to tend to your clients. It’s also a game changer for client consultations, making them faster and more consistent.
Set up Online Booking
Time spent answering the phone and going through the appointment book can be tedious, and when calls are missed during a busy period, it could result in a lost booking. Setting up your Online Booking site can take some time, but once it’s ready it will take care of everything for you, saving you time in the long run. Be sure to customise your online booking site to create a seamless experience for your clients. For example, check that your services and packages are clearly named and have descriptions, use staff capabilities to ensure the correct staff are booked for services and make sure you use the customisation options to get your branding on point.
Automate client messages
There is such a vast range of messages you can send to your clients between their appointments to stay in touch and help provide a fantastic client experience. These include birthday messages, appointment reminders, post service care instructions and retail purchase reminders. Sending these out manually on a daily basis is really time consuming and can unfortunately become one of the activities that drops off your to do list. Instead take the time to sit down and set up these messages to automatically send to your clients. That way you’re giving them the help and attention they need, and maintaining a consistent line of communication, without any work on your end.
Simplify payroll
At the end of a busy week, the last thing you want to do is payroll. Kitomba’s Time Clock allows your staff to clock in and out so you have an accurate record of working hours. Time Sheets automatically displays your staff’s hours and leave, which you can then view, edit and approve – ready for payroll. A report detailing approved hours can then be imported to your payroll system allowing you to confidently pay your staff correctly.
It can be so easy to get caught up in the day to day stress of running a business, that you forget to take a step back and look at what’s working for and against you. So take the opportunity to look at your business and invest time in implementing new systems, tools and automations, which can save you so much time in the long run.
For almost two decades Kitomba Salon and Spa has been dedicated to helping hair and beauty businesses achieve success. To learn more about what Kitomba can do for your business, get in touch.