HABA: 3 Strikes, You’re (Not Necessarily) Out

Hair and Beauty Australia give us the facts on warning letters.

According to industry body Hair and Beauty Australia (HABA), warning letters are written documentations which outline areas an employee needs to rectify, and generally should outline a time frame in which progress will be reviewed.

Why use a warning letter?

Warning letters are an important tool for an employer in the unfortunate instance an employee is not performing as desired. They may serve as supporting documentation for an employer in an unfair dismissal case, so it’s imperative they have a thorough understanding of how to properly utilise warning letters.

When should you issue one?

According to HABA, an employer should issue a warning letter after a performance management meeting, and they should not enter into a meeting with the intention of giving an employee a warning letter.

An employee should be given the chance to respond and adequate time to comment on the situation before they are given a warning letter, and given reasonable time to rectify the situation after receiving one.

How many letters should you issue?

HABA advises there is no ‘three warning letter rule’ or general guide to the number of warning letters that should be given, however HABA suggests employers provide as many as they feel necessary to ensure adequate supporting documentation should an unfair dismissal case occur.

Warning letter 101

  • There is no ‘three warning letter rule’
  • They should not be pre-prepared for a performance management meeting
  • Employers should keep a copy of all warning letters
  • They may be used as evidence of a procedurally fair termination
  • Time, date and the issue being addressed should always be included
  • Explain the issue in clear terms the employee can understand
  • Always outline any remedies discussed in the meeting
  • Ensure you include a time frame for a follow-up progress review

For further information on warning letters, contact Hair and Beauty Australia on 1800 997 795 or visit hairandbeautyaustralia.com.au


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