ASPA presents ‘Boost your Sales’ seminar with Mike Warren in WA

Next Wednesday August 10, ASPA will present a seminar on how to maximise sales at the Keturah Day Spa in WA. Spoken by customer service and sales veteran Mike Warren, it’s guaranteed to give you a whole new approach to selling in your spa.

Whether you’re a spa owner, manager or frontline professional, this seminar will motivate and inspire you to refresh and rethink your customer sales process to reap rewards.

In the busy business world, we don't always take the time to step back and look at our business with fresh eyes to ensure that everything is being done to maximise sales. This fast-paced and informative presentation will look at your end-to-end sales process from the moment of magic when a customer makes contact through to booking, up-sell and add-ons.

The seminar will also take you through:

  • Understanding the keys to a making or breaking your customers’ first impressions
  • Discovering the importance of a structured customer needs tool and process
  • Walking away with tips and tools to maximise your product show-casing
  • Boosting your sales immediately by understanding buyer pricing methodology
  • Getting rid of countless spa objections with a simple 3-step system
  • Plus, lots more proven ideas and strategies that you can implement immediately

Presenter, Mike Warren is a customer service and sales veteran who has worked with hundreds of business of all sizes across Australia and New Zealand for the past 15 years. His fun, down-to-earth presentation style combined with practical and proven ideas will leave you motivated and ready  to use in your business immediately.

Mike Warren

DATE: 10 August 2011
TIME: 6.00pm for 6.30 start
COST: $25 members, $35 non-members

LOCATION: Keturah Day Spa, 133 Stirling Hwy Nedlands WA.

Please go here to book your seat.

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